The Artisan First Aid trainers for both factions will give you a Quest Called “Triage.” Once you complete this quest, you will gain your Artisan First Aid and be able to train with him for Heavy Mageweave Bandages, Runecloth Bandages, and Heavy Runecloth Bandages.
For Horde, you need to fly to Hammerfall in the Arathi Highlands. There is a prequel to this quest in Orgrimar, but it’s not necessary. In the first building on the left is Doctor Gregory Victor.
For Alliance, you need to see Doctor Gustaf VanHousen in Theramore, Dustwallow Marsh. There is also a prequel in IF for this, but you can skip it.
To complete this quest, the good doctor is going to give you some special bandages and ask you to treat a group of patients who are dying nearby. Before you start, make sure you have a spare action bar button to put the special bandages in so that you can use them at the press of a hotkey.
Once the quest starts, you’ll have to treat 15 patients before 6 of them die. If you don’t know anything about triage, it’s time you learned. Triage is a method of deciding who to treat first in emergency situations. The patients in this triage scenario range from Critically Injured to Badly Injured, and just Injured. In triage, you have to decide which ones to treat first. The critically injured guys may die before you get them bandaged anyway, so often you’re just going to let them expire. You need to focus on the Badly injured patients first, since you will have enough time to bandage them before they croak. Injured patients can be left for a bit.
You see, as time goes by, injured patients will become badly injured, and badly injured will become Critically injured. By treating the Badly injured patients, you will be able to save more lives overall. If you start treating the Critically injured patients first, most of them will die before you get done. By the time that happens, the badly injured patients will be critically injured and you’ll never catch up. You’ll just have everyone dieing before you can get anyone saved. That’s the function of triage, to save as many as you can – because you will not be able to save them all.
The lesson is: treat badly injured patients when you first start, and only treat Critically injured guys if you start the bandage process right after they spawn. You’re going to be in a room surrounded by six spawn points. Stand in the middle of the room and be sure to toggle “V” so that you can see all of the health bars. Use the keyboard to turn in circles and the mouse to select each patient. Then all you have to do is hit the hotkey in your action bar for the special bandages and you should do just fine.
When the quest first starts, you’ll have a selection of all three kinds of patients. Treat all the badly injured first, and let the critically injured guys die. Once the first critically injured patients die, you will be able to keep up with all the rest since most of the spawns will be merely injured or badly injured. Only treat Critical patients if you can begin to bandage them immediately when they spawn.